What are CS:GO cases?What are CS:GO cases?
CS:GO cases are virtual items in the game “Counter-Strike: Global Offensive.” They contain various weapon skins, stickers, and other in-game items that can be unlocked using keys.
How do I purchase a CS:GO case
To purchase a CS:GO case, browse our selection, add the desired case(s) to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, Pay Id, Bank transfer and other secure payment options. Please check our payment page for the full list of accepted methods.
Is it safe to purchase CS:GO cases from your website?
Yes, we prioritize the security of our customers. Our website uses SSL encryption and secure payment gateways to protect your information.
Do I need a Steam account to purchase CS:GO cases?
Yes, you need a valid Steam account to receive and use the CS:GO cases. You will be asked to link your Steam account during the purchase process.
How do I know if a skin is genuine?
All skins in our shop are sourced from verified sellers and are guaranteed to be authentic. We use a rigorous verification process to ensure the quality and legitimacy of each item.
Are the prices in your shop negotiable?
Our prices are fixed and reflect the current market value of the skins. We strive to offer competitive pricing and regular updates to ensure fair deals.
What should I do if I encounter issues with a transaction?
If you experience any problems with your purchase or trade, please contact our customer support team immediately. Provide your transaction details and a description of the issue, and we’ll assist you as quickly as possible.
Can I sell my skins through your shop?
We currently only facilitate purchases and do not offer a platform for selling skins. However, we may explore this feature in the future, so stay tuned for updates.
How can I contact customer support?
You can reach our customer support team via email at info@stackedgaming.com or through our live chat feature on the website. We aim to respond to all inquiries within 24 hours.
Are there any restrictions on who can buy skins?
You must have a verified Steam account and be at least 18 years old or have parental consent to purchase skins. Some regions may have additional restrictions based on local laws.
How do I update my Steam trade link?
To update your Steam trade link, log in to your Steam account, go to your inventory, and generate a new trade link. Provide us with the updated link through our checkout page or customer support.
Can I see the skins before I buy them?
Yes, you can view detailed images and descriptions of each skin on our website. We aim to provide clear visuals to help you make an informed decision.
What happens if I don’t receive my skin?
If you don’t receive your skin within the expected timeframe, contact our customer support team immediately. We will investigate the issue and resolve it as quickly as possible.